We care about our products and do our best to deliver it to you in top condition. Nevertheless, it can occur that an order is damaged during transport or something else has happened that entitles you to warranty. Legally speaking, you are obliged to report the defect to us within two months after you have received the order. If the defect is within the warranty, we will provide repair or replacement, free of charge. Islamic Gifts NL can not be held liable for damage caused by bad installation.